I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Super prices! delivery very quick, thanks. Will remember you, your in my favourites
...J Nedly
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OMG the service received from mytub has been amazing. Having ordered the incorrect item Laurie was so helpful in chasing the supplier, copying me in on the regular chaser emails. There are not many companies that provide this level of service today. They did not give up until I had the correct loo seat and fittings. Thank you so much. I cannot recommend highly enough.
...Jane Franks
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Excellent service throughout, always kept in touch with me. Great prices...........always recommended, this is now my first stop for spares etc
many thanks to the mytub team
...Conrad Gurnett
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Excellent service, order delivered on promised date.
Well done.
...Mr. Brian Helyar
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Regular updates on the progress of my order, arrived when planned, great service!
...Nick Hemmings
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Hi! I have received the item as expected. Is is aleady installed in my heating system and works fine so far.
Thank you very much!
Maksims Arhipvos
...Maksims Arhipovs
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Good service as old parts out of stock. Now received and fitted. oven fixed!
Slow supply not My tibs fault, but they chased it up well. thanks CHris M
...chris mansfield
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Everything good but the bag was a rather big for the contents.
...Paul Drakes
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Smooth and easy. Correct item dispatched. Swift delivery. Excellent company and service. I will come back to you guys when needed. Thank you.
...Octavian Galla
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£
£12.13 
