|Highly satisfied with whole ordering process, and especially the very prompt delivery well ahead of schedule.
|Great service and good price. Thanks.
|Excellent service - used you for two orders. You kept me fully informed and delivered when you said you would. Pity other suppliers cant match you!
|late ,late, late.
|Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
|Excellent service- thank you. I will be passing on your details to others.
|Easy to use website, good price, speedy delivery, precise info re delivery time, excellent.
|The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
Tuesday I received the parcel. I would like to thank you for the service.The CD with the software for the Diagnostics for the Vaillant boiler Vrdialog 8102 is very out of date. Its the version 2.2. by 2006. On the internet can I find the version 2.5, but there are already the VrDIALOG 8102 version 22.214.171.124 but I cant download it. My computer works with windows 7 and this version works only with windows XP.
Christine, of you company, did provide the upgrade to version 126.96.36.199.
Already my thanks.
With best regards.
|Arrived on time , exact product as described