the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Found ordering easy, the delivery was as set out on the respective mail so all in all a good service
...Keith Lipscombe
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Very helpful, items ordered were perfect and delivery super fast. Highly recommend.
...Wendy Brown - Mrs
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I was really concerned when your email gave the delivery date of by 31111. As the part was needed immediately I rang your customer services department on 211011 and this was looked into. I was pleasantly surprised to be told that the part was on its way and would be with methat day which it was. Now fitted and working perfectly. Was pleased with service but would be better if the email gave the correct delivery date to avoid my panic. Thanks.
...Mrs Claire Harrison
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Very happy - great price - goods arrived on promised day, exactly as described and well packaged. Would definitely recommend to others
...Andrew Uttley
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged.
...Clive Batchelor
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Brilliant communication from my tub and product just the ticket!
...Leigh Murphy
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I was pleased with the service. I was first given an estimated delivery date, and later confirmed. Emails were promptly responded.
Thanks to mytub.
...Daljit Singh
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Well done guys, it arrived at 8:30! The best price around and a great service.
Ill put a a link to your web site on my own at www.YourTotalEvent.com if you have some preferred key words let me have them and I shall use those.
Thanks
...Mike
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A little confusion between myself and sales team.
However, I still received the order some days later.
Saved me looking elsewhere.
Thanks.
...Devbai Ruda - Eurocontractor Ltd
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£
£71.42 
