|Good service for a difficult to source component. Email saying it was delayed arrived after it was delivered but not complaining!
|Excellent service, speedy delivery very pleased with the product.
Products very good.
Service was very slow on this occasion ---you said you had problems
getting the parts
|Very pleased with the service and delivery. Everyone I dealt with was very helpful.
|Very pleased with the service.
The item was delivered on the date advised.
...Mr R J Vine
Thanks for updates.
|Thank you for your VERY prompt excellent service for product needed asap
All arrived as stated
...Douglas Robbie - Dunlaw House Hotel
|Service was excellent and lots of other retailers should be able to offer this level of customer care - product got a minor depression caused by a knock in transit and the company was keen to exchange for a perfect item. Thank you - Im very pleased with the item having made the swap.
|Easy to find and order parts arrived on time but info on status of order could be improved.
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We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
|I had been searching for ages for a thermostat for our boiler, but it seems our boiler is so old that there are no thermostats available that fit our model anymore. Almost about to give up, I contacted mytub. Laurie was super helpful, and found two separate parts we could purchase, and put together to fit our boiler model. The parts arrived last week, and now we finally have a working thermostat on our boiler :-. Laurie was really really helpful-thank you!