Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you. ...bryce wilkinson
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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again. ...Gary Mallinson
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Great service...Thank you. ...ANDREW M. MORTON
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Excellent service. Thank you. Very speedy delivery. ...Val Hutchinson
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box. ...ALAN RUSH
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Great product, arrived quickly. Hassle free shopping for an item that I couldnt find anywhere else cheaper!
Highly recommended. ...richard farmer
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Very satisfied with the service I received thanks again. A wright ...Anthony Wright
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Would use again, kept informed at every step, and item received very well packaged ...John Barrie
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Part urgently required on next day delivery, staff incredibly helpful and pleasant to deal with, sourced the part quickly and it arrived next day as requested. Thank you so much got us out of a real hole!!! ...ADR Heating
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