|Thank you for the prompt and accurate delivery of the items ordered. The process has been free of any bother and the items are exactly as required.
|HI.. Thanks , we received the part. A bit disappointed that the part took longer that the original estimated time because my customer had 2 options -
One supplier was cheaper but estimated a longer delivery period by a few days and your product was dearer but estimated a quicker delivery. So he chose the dearer but quicker delivery option which ended up taking longer than the other cheaper supplier had advised.
I appreciate that your delivery time is an estimate, but shame it couldnt have been a bit more realistic.
...JOHNSTON COMBINATION BOILERS
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|The product arrived quickly, it was what I ordered and Im very happy with it! And the price was the lowest I could find on the Internet.
...Mr M J Doodson
|I was kept informed of progress throughout the order process, even when my order had not come in as expected you told me then a week later you told me my order was dispatched. The item is exactly what i wanted and is now fitted and working perfectly well. You were the best value for money and I would use you again.
...W J Griffiths
|Good and prompt service. Kept me updated all the time. Order arrived on the stated date and as described. Very pleased. Will recommend everyone to give a go
|Dealing with mytub was quite easy and although the part I required was out of stock they kept me informed on proposed delivery dates.
|Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again.
...charles coulson - Charles Coulson
|EXCELLENT SERVICE. Thanks for completing my parts order so promptly was very pleased with the quick turn around, highly recommended. thanks from Cookertech
|The service and communication was excellent and your web site was easy to use. Many thanks.