Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Dear Sirs,
Thank you for your follow-up.
Today we received the solenoid valves.
Thank you again & looking for future business again.
Best Regards,
Khaled
...Khaled
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Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time!
...Roxana Crisan
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good communications, very helpfull
would use again.
...duncan black
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Prompt delivery and good communication. Confusing stock check feature which goes off to some form about nationwide distributors. I just added it to the cart and bought it from the product page, but nothing said you had it in stock. Would it have told me if it was unavailable
Overall a good service! Thanks.
...Stephen Brunton
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Excellent customer service would definetely use again
...craig fairhurst - williams car and commercials
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Excellent service, great communication and speedy delivery. I will definately reccomend and would use again! Thank you.
...Total Hygiene Ltd
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Excellent service.
...basingstoke hospital bnhft
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Thanks,all worked well and to my surprise the parcel arrived at our house on time:not a usual occurrence in our part of rural France
Tony Ashe
:
...Mr Anthony Ashe
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My order was delivered on time. Unfortunately I shall have to return the item not due to MyTub and order an alternative product. I queried this on the customer service email and received a prompt telephone reply. I shall certainly recommmemd My Tub.
Thanks Very Much.
...Mrs Brenda Bell
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£
£12.13 
