|Delivery was received on the stated day.
Both customer service and delivery reflected a professional service, I would certainly use the company again !
Sink arrived this morning as you promised.
PRJ Contractors (Bristol) Ltd
Unit 42, Hither Green Trading Estate
|excellant service part fitted and woking
|More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery.
|I am happy to say that the diaphram washers have arrived at last and they are exactly what we ordered at the start. The wrong washers were sent originally and it took ages for the correct ones to be sent despite the inconvenience of not being able to use the cistern for so long. This has been an unfortunate transaction but probably an exceptional one from Mytubs point of view. Good luck for the future. regards. E S SMITH.
...Ernest Scott Smith
|Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box.
|The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns.
|I could not get the exact part from the Manufacturer anymore, My Tub found it and at a reasonable price.
|Part came on time. Service brilliant at half the price of other competitors. A big thanks.
|GOODS HAVE BEEN RECEIVED THANKS
...TUNBRIDGE WELLS GIRLS GRAMMAR SCHOOL