Very pleased with order and processing. Customer services very helpful and answered calls and emails promptly. However, the courier service was appalling - not the fault of MyTub. They could not find my house and did not even call me to ask for directions. Consequently, package was returned to sender, causing a weeks delay before I eventually received it.
...mohamed carmally
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Fantastic service and really helpful chasing down delivery
...Simon Macpherson
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Fast and efficient- thanks
...Dave Ball
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Got the part ok. Staff were helpful.
Time you ditch TNT.
...Geoffrey Forrester
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you.
...Philip Hope - Phil Hope Plumbing
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good service, would use again
...SHEFFIELD PARK ACADEMY
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The bathroom basin arrived safely on the scheduled day, it was exactly as ordered and was fitted and in use the next day. The mytub website provided good information, the prices were highly competitive, and the service was excellent. The only improvement I could suggest would be a courier that gives an arrival time window, but it wasnt a problem for us.
...Paul
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very good service ,
thanks vince
...vince chalk - vince chalk home improvements
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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
...Sol Goodall
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Quick replies to queries, timely delivery. Many thanks - would use your company again.
...Sameena Ismail
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£
£71.42 
