|Good communications during order process goods arrived at stated time overall good service.
|Thank you, for your super fast and great service.
|Delivery date well communicated and delivered as promised. Excellent service.
Tuesday I received the parcel. I would like to thank you for the service.The CD with the software for the Diagnostics for the Vaillant boiler Vrdialog 8102 is very out of date. Its the version 2.2. by 2006. On the internet can I find the version 2.5, but there are already the VrDIALOG 8102 version 188.8.131.52 but I cant download it. My computer works with windows 7 and this version works only with windows XP.
Christine, of you company, did provide the upgrade to version 184.108.40.206.
Already my thanks.
With best regards.
|Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
|Ordered on 3rd February but not delivered until 17th - 14 days later.
|Excellent customer service, keeping us informed about the delivery date for our order: thank you!
|Very efficient service! Delivery was made day after order was placed - Brilliant!
|The correct items arrived the next day, very good.
|Thanks, good service, good communications.