Prompt service, securely packaged, would recommend and use again. ...Steve Cotton
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Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
...Stewart Anderton
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I am very disapointed by the service you offered to the extent I would postively recommend others not to use your company.
To advertise products for sale, then not be able to deliver them till over 30 days after the order has been placed is not acceptable.
To insist that when buying two products it is necessary to pay seperate postage on both seems unreasonable.
When the issues were raised, the staff spoken to seemed very uninterested as it was my problem not theirs and they also did not appear to have read the messages sent to them.
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Dear Mark
It is an unfortunate fact that no company in the UK today stocks every item they sell, we offer over 170,000 lines all at trade prices and sometimes less. Over 9 ...Mark Bradley
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Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object ...robert sexton
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Excellent and efficient service. Thank you! ...Mrs C M parnham
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I wanted a folding shower screen finding one to fit my specification proived difficult but Mytub staff were very helpful and patient. I much appreciate all of the help given by Deborah and Christine and hope that senior managers really appreciate the immense asset that their excellent customers service provides for the business.
...Gary Hicks
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good. ...Joan Muir
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More than happy with the service provided & appreciated the updated e-mails advising the status of my delivery. ...Colin Peacock
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Good fast service ...Paul Griffiths Arc Electrical
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Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks ...Richard Podesta
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