Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Highly recommended. Fitted in 20 minutes restoring my Gascoigne Studio 1 to full working order.
...Nigel Morley
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Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required.
...Jonathan Wilde
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Prompt delivery and good customer service on the phone. Thanks
...Lisa Readman
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We duly received a package with good condition.
Thanks.
...Ataru Onuma
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email sent to advise day and time of delivery, item delivered at the time expected
excellent service
...Milton Armstrong
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Good price and excellent service
...Dougie Skinner
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Excellent communication, very quick delivery. Very happy to recommend and would use again.
...Janice Cleland
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As described, good price, quick delivery, thank you
...BH
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I cannot speak highly enough of the fantastic level of service offered to me by your sales representative Christine. Not only were your products competitively priced but were needed at short notice by me, Christine arranged 1 item locally for me to collect same day and sourced another item and organised next morning courier delivery. I will not hesitate to use you again and have given your details to my gas fitter and advised him to use you for parts also. Many thanks again for the fantastic service Christine.
...Simon
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£
£71.42 
