Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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Hi everyone at My tub my congratulations to you all your service was easy and efficient, the regular feedback which led up to the delivery made the experiance excellent. And I will certainly use you again.
Thankyou
Roger. ...Monocon International Refractories
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Fantastic service. Received when said and easy ordering system. Thanks ...William Payne
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I recently had a domestic emergency with a broken diverter valve in our en-suite Aqualisa shower. Having done an internet trawl, MyTub seemed to be the only supplier with one in stock, when even Aqualisa the manufacturer had none. Your sales team gave me great advice over the phone and I ordered what I believe was the last one left across the whole supply chain! I paid the extra for next day delivery and hey presto, it arrived as promised yesterday. It was exactly what was required and my plumber fitted it this morning. Job done ....... what else can I say!!! Thank you .... outstanding service ....... Happy Christmas !!! ...Richard Lewis
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Everything really good thank you, very good service and help. ...Rob Rydings
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Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future. ...les allan
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Satisfactory service in everyway ...George Haisman
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Excellent service, prompt delivery ...John Carley
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Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date. ...NRG Solutions
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Order arrived promptly as promised thanks for great service ...Alan willis
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