Package arrived in good time - thanks
...Gordon Parkin
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Excellent - the only company to think laterally enough to find me a replacement for my obsolete airflue duct. Thanks!
...John Hinks
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Thank you for sending my order and for the emails regarding its progress. The parcel was delivered to a trusted neighbours home. However the packing was so badly sealed that it had split open and all the contents were partly opened, the DIRTY bubble wrap was partly around the boxes and hanging out of the box and my neighbour - and apparently the delivery driver- were worried in case items were missing. Happily everything was undamaged and my order was complete. Im glad you stock items no-one else seems to care about. Thank you for that service.
...Mrs Irene V Turner
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Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time!
...Roxana Crisan
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First time I have used yourselves but will definately use again much better than some of the suppliers I have used.
...Andrew Melton
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill
...Gillian Reeves - Ms
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Motor recieved on Saturday - thanks. Very quick service especially as we are right in the middle of christmas post
...Mrs J A Soper
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Very bad, my order has not been deliverd.
...perparim tema
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first class service, thankyou.
...damian segrave
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£
£71.42 
