|Hi , just a quick note to say I cant fault your service excellent website and prompt delivery , many thanks Ken .
|Excellent customer service, keeping us informed about the delivery date for our order: thank you!
|Fantastic service great communication throughout a well packaged n protected product would definately use again and would recommend to others! Thank you very much!
|We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles
...Martin Gillard Vigo Limited
|Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM
|Excellent service. I ordered a couple of toilet seats with lids(TIG1461WH) that were shown on your site as no longer available, however as I was still able to go into the site and place the order I hoped/assumed that the no longer avialable notation was incorrect. I had barely placed the order and received an automated email from you before one of your sales representatives, Laurie, was on the phone explaining the error of my ways and checking stock availablity on two alternatives and which he confirmed you had in stock and that he would subsequently arrange to be dispatched. Very impressive.
|Excellant service, would definitely use my tub again
|We e mailed to see if you could get us the part for our boiler, not really sure what we required. We received a prompt reply and once we had identified which part we needed the service was very quick and efficient.
The delivery date was perfect.
I would definately recommend your company.
...Mr John Wright
|Item delivered as specified
|Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you.