Best service ever!! A well-known gas supplier condemned my boiler because of supposed obsolete parts. Well, not only did MyTub have the parts - they were a fraction of the cost I expected and they were delivered within the week with no problems. Brilliant and highly recommended!! Thank you very much!
...Shaun Carr
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Thank you for sorting it out, got there in the end.
...Michael Palmer
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Thank you the items the orderd was on back order but i was informed at all times and the order was delivered as stated thank you
...Keith Midgley Fasset
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The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again.
...Martin Lee
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues.
...Fred
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Everything about this transaction was good. In addition, the driver who delivered the package when I was out was very diligent - he took the time to call me and agree on a good place to leave the package that was out of sight.
...Softus Plumbing
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The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.
...Ian Tate
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks
...Zoe Metcalfe
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You have cancelled my order without explaining why
...Colin Harrison
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Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S
...Ian Smith
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£
£71.42 
