Good service. Faster to send the order with DHL to Iceland
...Agnar Árnason
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although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job.
...alan leiper
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spent over 4 hours on tinternet trying to find an obsolete boiler part and "MY TUB" came up with the goods at a reasonable price and kept me informed throughout regarding the order process
many thanks - ian
...ian inglis
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub.
...Martyn Pavier
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Superb next day delivery, just waiting for one more item from MyTub.
...Sean Denton
barnsley.gov.uk
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
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Fast effective service - got what I wanted - job done!!
...Dharmesh Kesur - Heart of Kent Hospice
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While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10
...John Thomson
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Thankls so much for all the excellent service
...CAROLE ALLCORN
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thanks so much! part arrived today, thanks for sticking with me and searching high and low for this! many thanks again love jim x
...James Randell
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£
£71.42 
