Great service and part came on time, very help full on the phone makes a change from some of the companys i deal with.
Merry Christmas & a Happy New Year.
...Paul Harper
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Hi
Products very good.
Website great
Service was very slow on this occasion ---you said you had problems
getting the parts
...Kevin Enfield
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The shower screen I ordered arrived promptly and is great! It is everything it said it was in the online description and was easy to fit and adjust.
I think it is excellent value for money.
...Mrs Susan Arnold
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service was great arrived when said it would, and fitted with no problems will certainly use this site again thank you
...MRS P A HAWTIN
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
...Elizabeth Burden
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Good products,delivered on time,great service.
...honeywell bs
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Hi. This was first time using MyTub. What a fantastic experience, I would definitely recommend using MyTub. Thank you
...Justin Thorner
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Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we
...Mr. Anthony Hopkins
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Thank you very much for your help in getting the right shower door and delivered quickly. Your flexibility was great and the status communications were excellent.
...Paul Rainey
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.
...Conor Donnelly
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£
£12.13 
