Very good communication and prompt replies. Slow delivery: order placed on 2nd delivery first stated to be 16th, then confirmed 10th, finally 20th.
...MR P KELLY
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Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again.
...Andrew OwenSmith
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti
...Andrew Thompson
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Unbelievably fast delivery and great product, thank you.
...phil benn
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships
...G Reynolds
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Cheap, good communication and promt delivery.
...Nick Gribble
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Following damage on the first delivery the replacement arrived very well packed but still with two bent pins at the end of the bulb!!! This obviously did not happen in transit. It seems that a consignment delivered to you must have been damaged. I advise checking before delivery. I have managed to sort out a bulb so that it is usable and it seems OK.
Regards Phil Barden
...P J Barden
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine.
...Joan Walker
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Excellent service from ordering to delivery. Well done
...Terence Gill
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Good service.
The pedestal was damaged when it was delivered last Friday - as the driver managed to let it slip out of his hand onto our driveway. However, a replacement was delivered within a few hours.
Overall very satisfied.
...James Ball
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£
£71.42 
