|prompt service, kept informed every step of the way
...Mrs J Brian
|Excellent Customer services and very helpful staffs. always keep it up.
|Just wanted to say thanks. I've put my order in.You would not believe the run around I've had trying to get this and the number of places that have told me it doesn't exist or quoted ridiculous prices.
|Delivered a day early, cheapest price on the internet.
|my order was late even though i have an email stating it was deliverd on Friday 9th May, when it did arive Wednesday 14th May part of my delivery had bits missing and looked like it was picked up of the workshop floor, so wasnt to impressed!!!
...Ibis Shepherds Bush
|Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues.
|Part was not left as asked and had to rebook the job as it didnt arrive in time!!
...Oil Heating Specialist
|The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven
|Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date.
...Ms Helen G. Hughes
|First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
...W. K. Scott