Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others. ...Susan Lockwood
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Excellent and very helpful service in all respects, thank you.
Best regards Richard Avenell ...Richard Avenell
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Easy to order good communication vie email updates on progress of the order and delivery spot on no problems all what more can I ask for thanks ...Roger Beeken
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the tap cartridges were easy to find and order, fast delivery in good condition, great service and keen price, happy to recommend - thanks ...Rick Upchurch
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Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential. ...Graham Morris
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thank you for sending my order in super fine time, and for keeping me up to date with my order it fits perfectly in my fire very pleased. thank you terry plymouth. ...terry johnston
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I cannot fault the staff at My Tub. The customer service is excellent and I would not hesitate in recommending My Tub to people I know. Thanks for all your help. ...ian mcalpine
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delivery was very slow. It took 10 days from ordering to my door, which very slow if you need something urgent. the ordering on the net itself was easy.
Would think twice if I needed something in a hurry
terry
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Hello Terry
Unfortunately only the manufacture hold stock of these and they were out of stock at the time of your order.
Regards
MyTub ...t.d.taylor
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Kept informed of the delivery dates throughout the process. Received a rapid response to my emails. 2nd order with this company. Will use again. ...Gary Mallinson
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Quick despatch, easy website to use, good comms and great value ...Amanda Butcher
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