|Receieved OK - thanks for your patience and flexibility
|Very pleased with the product, price, and delivery service. Delivery was prompt, and when I had just missed the delivery man, I phoned up and he returned within the hour, extremely impressed!
|Part urgently required on next day delivery, staff incredibly helpful and pleasant to deal with, sourced the part quickly and it arrived next day as requested. Thank you so much got us out of a real hole!!!
Tuesday I received the parcel. I would like to thank you for the service.The CD with the software for the Diagnostics for the Vaillant boiler Vrdialog 8102 is very out of date. Its the version 2.2. by 2006. On the internet can I find the version 2.5, but there are already the VrDIALOG 8102 version 188.8.131.52 but I cant download it. My computer works with windows 7 and this version works only with windows XP.
Christine, of you company, did provide the upgrade to version 184.108.40.206.
Already my thanks.
With best regards.
|Good communication about progress of the order. Tank received on the expected day, thanks.
|Great service. Arrived on time. No hussle.
|only place i could get the part from, fair price and fast delivery
...uph heating services
|Fantastic service.......rare in this day and age, Thank you
|Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
|Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order.