very good service. kept informed on progress of order and obtained ampm time of delivery from courier when requested. well done. ...david j copeland
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Everything handled by My Tub was superb, order placing, order acceptance and delivery schedule exactly as promised and required. Shame their supplier Jaccuzi were not as good, correct bath, but wrong installation instructions and drawing, and I believe incorrect installation kit as well. checked with Christine who arranged correct drawing or something close by, I asked Jaccuzi for information on installation kit, still waiting for a reply. So designed own fitting kit and fitted successfully, plastic front and side panels not as drawing supplied, so not going to use, anyone want a Jaccuzi 1500 bath front and side panel, going cheap !! ...M.White
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very good got was advertised
and also a telphone call to them to adiveson fitting and is on and working
many thanks vic ...victor a hill - private
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Quick & easy transaction ...John Maclean
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Top quality service. Swift delivery and great communication throughout. Thank you, a pleasure to deal with. ...Glenys Brearley
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Was kept fully informed about the progress of the order, and the re-delivery was organised very efficiently. Could not fault the service in any way. Congratulations. ...David I Hutchison
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Thank you for excellent service. The bath came very quickly and I was well informed about delivery. ...LESLEY HILARY PEACOCK
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Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall ...Bob Cuthbertson www.esp.co.uk
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Excellent service, great communication, would definitely use your company again ...michael cooney
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