I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Straightforward website and I congratulate you on your order tracking system. Many thanks for emailing me as requested with the confirmed delivery date for the bath - this greatly facilitated delivery.
The company that made the delivery had oddly removed all packaging, but the bath seems to have survived the experience.
...Alan Wilson
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Thank you My Tub..... I had searched everywhere for a replacement door handle for my Belling Format 626 oven but couldnt find anyone with a green one in stock - apart from you! It arrived promptly and was easy to fit - thank you for your efficient service!
...Mrs H S Rose
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Very good service, goods arrived on time, will definitely use this company again.
Bryan Mead
Commercial Contracts Manager,
...Bryan Mead - MK City Plumbing and Heating Ltd.
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Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David
...Biznet
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I have no complaints whatsoever. My request was dealt with promptly and efficiently without any trouble. Thank you.
...John Carnall
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A speedy delivery and very good service. MyTub kept me updated at all times.
...Sandra Beaumont
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Ordered what I needed and it arrived when they said it would, no fuss.
Thank you.
...Ms English
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Fast delivery and excellent communication . Thank you
...nick plenty
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Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you.
...John P. Scrivens
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£
£12.13 
