Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou ...Clarry Marriott
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks. ...Mr Paul Bruce
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Excellent product, great service. My bath screen was delivered at an agreed time by a local supplier.will be using my tub again. ...Allan Hacking
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Thank you for your prompt service. Will certainly use you again. ...Les Whitewood
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My package arrived safely. Thank you for an excellent customer service. ...john smith
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Thanks for keeping in touch on the delivery of this order. ...Pieter Knook
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Cant fault your sevice, excellent online ordering service. Had a query regarding an item I couldnt find online so telephoned support who sorted it in minutes. Delivery very quick. Brilliant ...lee moxon
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order. ...Paul McSparron
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems. ...S Ray
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The Item was received yesterday 300812 intact and as described. I can ask for nothing more. ...EWOS Ltd
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