|Many thanks for an excellent service and very efficient customer relations.
|thank you very much for the very good service i recieved, my order came on exact date i was advised and in perfect condition. thank you again
|I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
| I had excellent service from MyTub I received the product I had asked for
Delivered at the time stated
|my order was late even though i have an email stating it was deliverd on Friday 9th May, when it did arive Wednesday 14th May part of my delivery had bits missing and looked like it was picked up of the workshop floor, so wasnt to impressed!!!
...Ibis Shepherds Bush
|I got my order wrong and rang you.
Laurie who answered the phone was very helpful, good mannered and dealt with the problem immediately. Excellent service
|Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making.
|Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service.
|Very pleased with the quality of service and prices, would recommend you anyone and would certainly use you again
|Good experience. Enquiries were responded to rapidly and l was kept fully updated with the progress of my order.
Arrived when advised, in excellent condition.
Happily deal with MyTub again.