|I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
|I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?)
|Good prices great service very helpful and friendly team.
|Wonderful experience all around. Excellent communication, kept me uptodate on delivery timescales and progress.
Could not have expected more from a little known company. Will come back again if need anything else.
|i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
|Excellent service and surprised with a prompt deliver. Very happy from a first time buyer.
|Fast effective service - got what I wanted - job done!!
...Dharmesh Kesur - Heart of Kent Hospice
|Received with thanks.
|Excellent communication, very quick delivery. Very happy to recommend and would use again.
|Products received on time as projected.
...DIESEL TECHNICAL CONSULTANC