Unfortunately purchase and delivery of my item was not plain-sailing. The order and payment was made on 1st November with anticipated delivery date or 3-5 days. Then an email advised the delivery date would be 20th November...I telephoned to ask why Following my intervention this was followed by another email stating the new delivery date of 12 November. We waited in all day and by 4.45pm no delivery had taken place. I phoned again and this was checked out and yet another email arrived with an apology and note that the item would be delivered the following morning. This did happen at 12.20pm. When I questioned the delivery man he said he had a delivery date of 20th November and was not notified of any change to that!!!! Why was this when they clearly had the item in the depot and we ...Mr. Anthony Hopkins
|
Good communication about progress of the order. Tank received on the expected day, thanks. ...Andrew
|
Very fast delivery, good company to do business with, thank you ...Adams Joinery Ltd
|
Following the receipt of a damaged item, one quick phone call and a replacement was sent and the damaged item collected. Would certainly use this company again. ...Peter Clark
|
good service, friendly staff ...edward newell
|
Good customer support , fast delivery , Satisfied .
***** ...Il SOLE - LOMY
|
Part arrived safely thanks I was surprised by the amount of packaging for such a small item ...Martin Eagle
|
Great Thanks ...P A Hollings
|
Arrived on time. No problems. ...David Hamilton
|
My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them. ...Christopher Sarjant
|