My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed. ...Mr David John Fallon
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Best price on internet and great communication throughout.
Highly recommended. ...Simon Warner
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Great service ...Rosa Hargrave
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I ordered spare parts for a gas fire. A problem arose with part of the order, but this was dealt with by the company and I will happily do business with them again. Thank you. ...David Jackson
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Brilliant service. Very glad that I remembered I had used you before. ...Peter Groves
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Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery. ...ROBERT MURZINSKI
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I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented. ...Mark Reid
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Very pleased with the sevice and the staff as all we very helpful ! ...Stortford tiling and marble ltd
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parts took a while to turn up but i was kept informed every step of the way, ability to pick it up from a local store was very useful, so whilst not the fastest service, my customer experience was very good. ...Alastair Onesti
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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