|Very happy with the Mira shower fittings plus extra shower head. Despite being the Easter Bank Holiday the delivery was very quick. The prices are very good. I found the team very helpful and would definitely recommend to anyone. I know where to come now in future. Thank you to all concerned.
Best Wishes, Lydia Joseph
|would like to thank mytub for finding the part i needed so urgently it took a couple of weeks for the part to come but was well worth it as it was a very hard part and almost obbsolite part to get thank you mytub ..
|Good products,delivered on time,great service.
|I only bought a replacement cistern lever for my Tiffany Suite but I was impressed with the level of service I got. Someone from the firm was quickly on the phone to let me know when the delivery would take place (following an abortive attempt to the wrong address by the carrier!) and the lever was exactly as specified.
|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
|My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation
...Jonathan Mosse Renovations
|excellant service part fitted and woking
|Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........
...Andy Earl - Rg Group
|Ordered an item (3 way inlet valve) for my washing machine on 22/4/2011 and did not receive the item until 10/06/2011.Although Jeanette kept me informed and always emailed back, I received a faulty/broken item twice (packaging was not very good). Wasting money on the laundrette I finally arranged myself to collect the item from the local parts center. Meanwhile the washing machine motor had rusted and when fitted the item the washing machine was broken. In the end I bought a new washing machine and my advise is to go to your local parts center rather than going through this website. VERY DISAPPOINTING!
|Thank you for the immediate response. Goods received as expected.