|The boiler flue part I ordered from mytub arrived by courier on the promised day and time. However, when I opened the box on the evening I found the part was damaged. As I had not checked the part when it was delivered I was expecting a lot of hassle to get it changed. However, how wrong can you be After just one e-mail to notify mytub of the damage they quickly resolved the issue by delivering a replacement part to me and arranging for the courier to pick up the damaged part, and all this on the day before a bank holiday weekend! Due to their brilliant after sales service and good prices I will use this company for all my future plumbing needs. Companies who treat their customers like this deserve to succeed. Give them a try, Im sure you wont be disappointed.
|we dealt with LAURIE who was very helpful, very quick to respond with any queries, seemed a nice man, THANK YOU
...g r hawes
|Great prompt services and also great contact with customer services would highly recommend
|There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again.
|thank you for your prompt and efficient service
|No problems, which is as it should be.
|Just wanted to say thanks for a cracking service. You delivered as you said you would, I will be using you again without a doubt.
|You guys are fantastic, accurate and super fast service, highly recommended.Kudos, keep it up.
|I have found the parts satisfactory and I would use mytub again if the price is right!
|Excellent service. Goods arrived promptly Job done!