Very good service. Had the part I wanted despite originals being out of production.
Very helpful telephone staff. John Robson ...john robson
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I was happy with the ordering process and the items I received but thought that the P&P was very high for such a small lightweight item! (£5.99?) ...Louise Knowles
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Good communication about progress of the order. Tank received on the expected day, thanks. ...Andrew
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Excellent service and price. Item was ordered at lunchtime and delivered lunchtime the following day. Communication was excellent throughout. ...Nicholas Lane
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After ordering, I was kept upt0 date as it was processed and estimated delivery set. As this was finalised, I was given the actual delivery date the same and it was promptly delivered. The item was as described, undamaged, complete and the price was very good. I am a very happy customer because I shopped around and discovered a good supplier. Happy to recommend to friends and family.
cheers Peter ...Peter Turner
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I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient ...Sylvia Lanchester
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Excellent Service - Excellent communication. Very helpful staff who responded to all my queries satisfactorily and promptly despatched the order for me after I had placed it online. Most impressive customer service - well done. Also found my tub to have the best price for my part. : ...Milan Vadera
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Very good communication on progress and correct product arrived on the day promised. Thanks ...Adrian Holmes
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Good quick service, exactly what I orderded. Easy to access the website site. Thank you. ...LYNDA SQUIRES
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