excellant site, great service, great product and great website to find what you are looking for. Will use again due to the fast delivery and great service that you gave to me. product identicle to item required so there was no need to mess around, simples. ...Craig Morris
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Hi,
Order arrived promptly and is an exact match for replacement valves within our childrens nurseries, there are over 150 of these valves and the children keep on breaking them..... Did try to purchase these at plumbase and plumbcentre but they could not help me! Ill be using you from now on even though these were dispatched from Burton uponTrent......
Thank you for your help, its nice to know that there is a company out there that cares.
:- ...Stephen Davis
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Excellent service, been struggling to find this item locally but placed the order and 2 days later it arrived.
Thanks ...daniel macdonald
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Rachel
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service. ...Robert Hodgson
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thank you for your prompt service. The goods arrived on time. ...david thompson
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Good service, didnt think we could get what we wanted as it was part of a bathroom suite, well done. Thanks. ...david neasham
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All good, especially the comms - many thanks and much obliged. Steve ...Stephen L Wakefield
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Hi Lawrie
Just thought I would like to thank mytub for a great job done.
Great price, delivered ahead of time and kept well informed of the order pregress.
Well done all.
I shall use you again. ...Ron Hawkins
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Exceptionally fast service with no fuss. The parts arrived in satisfactory condition.
Will use you again next time.
Thank you. ...philip sutton
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