we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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The on line ordering system was excellant and completed without any problem. Confirmation of the order and shipping details received via email again excellant.
Goods all received as specified on the advised delivery date.
So all round the service was excellant.
The only criticisim I have is the the inlet valve supplied with the particular cistern I purchased will not fit if you use the right side handed flush if the inlet is on the right as well. I am now left with a part that is of no use to me.
...RAE HALDENBY
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Very good. Aqua Lisa no longer available. MyTub 4 days and received.
...BH East - Devon Props
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Great service with no problems. Delivered sooner than expected.
...Martin Sawyer
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Order received promptly. Customer service excellent.
...Susan Broadbent
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Easy ordering system and speedy delivery
Thank you
...Tracy Boulton
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Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright
...Anthony
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Many thanks for your prompt and efficient service.
John.
...JOHN BRAITHWAITE
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Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process.
...C CUTLER
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excellent all round, nice price and delivered promptly.
...Ian Tomkinson
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£
£71.42 
