Excellent service, really prompt to reply and helpful.
John ...John Corrall
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service. ...Lawrence Jeffs
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Very efficient, Good value. Eay to order from.
Best regards ...Robert Dawber
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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked “fragile” - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted. ...Sheila Miller
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Very impressed with the level of service, will definitely use again ...Ian Brooks
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Easy to order and delivered efficiently ...Matthew Jones - CHRES Ltd
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It has been a pleasure to order with Mytub. Delivery was very good ...C S Building and Design
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Excellent prompt service, thanks ...Vincent Elliott
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slow delivery, moderate price, not over impressed. ...mike trask
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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