the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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small problem over the product description but was sorted out quickly
good service
...mark whittam - climate control support limited
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Thank you for the prompt reaction by your team.
Excellent delivery speed and on time.
Many thanks.
Regards,
Mustafa Alkindi
...Mustafa Alkindi
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Package arrived in good time - thanks
...Gordon Parkin
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My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks.
...Matt Carey
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Wasted two days waiting for delivery, was lucky the third time. The only thing making me considering buying from this store in the future was the very prompt and helpful customer service. Overall not a good experience.
...Adrian Cruceru
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Fantastic service . Very pleased with the customer service . Thank you so much for all your help !
...Annie Meadows
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good communications, very helpfull
would use again.
...duncan black
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.
...DIANE PARSONS
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Very pleased with the service of this company, as wed had difficulty sourcing the item locally. There was a slight delay in it arriving but I was kept informed of the situation all along, so it wasnt a concern. Emails were replied to promptly and the member of staff at the branch where I collected the item was pleasant and efficient.
...Mrs Janet Woodford
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£
£7.30 
