the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Great service. Regular communication. Order arrived on time. Id recommend mytub to anyone.
Alex
...Alexandra Dalton
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Received delivery today. Thanks.
...Douglas Briggs
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Out of stock on one item but called to keep me updated about the delay
...Alan Stenhouse
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Excellent service, quick delivery very happy with my new fire coals.
Thanks
...Darren Webb
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Excellent service, part received within 2 days. Many thanks
...Kenneth Swinton
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.
...Peter Morris
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Brilliant service, ordered Sunday, delivered Tuesday!
...Myra Field
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Product came in pristine condition. I am very satisfied of the lead time and the product. Over all 55 star. Thanks again Mytub
...Abul Choudhury
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Excellent service - as always. A pleasure to pat you on the back!
...Robert McNamara
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£
£2168.00 
