Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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good service ...Julie Meares
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MyTub provided an efficient, very helpful and friendly service, highly recommended. ...kenneth cairns
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Goods arrived ahead of schedule - emails not. ...James Breeton
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Service could not have been better well done ...K briault
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Good service in ordering and delivery
Thanks ...A Canning - ADC Joinery Dungiven
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quality product at a great price ...david gauld
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My order was recieved and on the date you sent in an email.
Thank you for your prompt service and the fragile parts were un-damaged.
I will employ your services again should the need arise.
If anyone I know needs parts for gas fires etc I will not hesitate to inform them. ...Christopher Sarjant
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Excellent value, with equally good delivery. ...Michael Whitehouse
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection. ...Edward Andrew Wyatt
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