Despite problems you had receiving the product I ordered from the manufacturer, you kept me very well informed.
Thank you ...Mark Topliff
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Excellent prompt, efficient service. Very good value for money. ...Winston Hoe
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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Easy web site to navigate and order. Fast delivery and excellent communication on order status. Superb Customer experience and service. Definitely recommend and will use again!! ...George M Bish
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Service has been very good, and there was someone on the end of the phone for advice about the items I wanted to buy. One small item missing from the delivered order arrived the next day with no fuss. Website was straightforward with information about items so could check everything was exactly what I wanted and Mytub very responsive to emails sent from their www asking for delivery information. ...Chris Flack
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Very impressed with the level of service, will definitely use again ...Ian Brooks
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Excellent service, communication very good. Delivery charge very fair! i.e. free. goods well packed. Good service from delivery carrier too.
...Glebe Services
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again. ...Brian Hook
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Excellent service and communication.
Would recommend. ...Ian Freeman
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Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
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Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
...Michael Willis
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