Excellent personal service. Good advice. Quick delivery. ...DP Davies
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All ok. Delivery very slow though. ...Gary Quest
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Excellent service, Ease of ordering, Replying back to my email within 6 hrs, Delivery of part at my address within 24 hrs. It was all EXCELLENT EXCELLENT
EXCELLENT Thank you so much. ...Mr D Maycock
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Prompt delivery, kept informed of progress, fair price. Thank you. ...Robert Phillips
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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very good service would recommend. ...norma bell
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I was very impressed with the service and support provided in respect of my order and also the highly competitive price of the product ordered. ...David Stobbs
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I was extremely pleased with your service. I collected my order and it was waiting for me as arranged. Thank you very much. ...Mrs S.W.Allan
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges ...Robert Bridges
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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
...Petes Property Services
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