customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time. ...DIANE PARSONS
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My package arrived safely. Thank you for an excellent customer service. ...john smith
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mytub was very helpful with my queries and efficient throughout the whole process.
...Neil Hext
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Good website- easy to use. Fast delivery. Product as described and good value. Thanks ...Lindsey Dougall
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Prompt service, product as described and at a very reasonable price.
Will use service again when necessary. ...Asha Ravi
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Prompt service & delivery, very pleased with product good value/well made. ...Jacqueline Douglas
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke ...Stanley William Tyacke
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Working with you was a wonderful experience. While we were able to find the part we needed at a number of plumbing supply stores, not one would ship to the United States. Thank you for all your help in tracking down our part and shipping it to us in New York. We greatly appreciate all your help.
Mary Cotty ...Mary Cotty
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Great service, price and quick delivery, thank you! ...Thomas Hills
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