Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you. ...Emma West
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The items arrived quickly and are all of excellent quality and the website is very easy to use. ...Susan Stevens
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Fantastic service thanks so much 100% ...james wilson
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You supplied where others failed. Thank you. ...Michael Hall
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Seat arrived correctly and on the date said at the order. So all happy.
Thank you. ...Stonebond Properties
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Fast delivery, great customer service when I changed the order, best price on the net - perfect!
...Richard
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Products received on time as projected. ...DIESEL TECHNICAL CONSULTANC
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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols. ...David Dow Smith
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Excellent service, great price,arrived when stated: helpline number and postal address inspire confidence. ...R.A.Yates
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