|I had tried everywhere to obtain grill oven element for my cooker and you were the only company able to fulfill my order, couple that with exceptionally fast delivery makes you one of the best suppliers of domestic spares I have found. Will definitely be added to my list of suppliers.
|i wont be using you again it took you two weeks to send par tfor the boiler has been repaired using parts from another supplyer as a gas engineer it is not possible for me to leave a boiler of for two weeks
|Great service, before, during and after sale.
...Preston Trevor Farrington
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of Â£38.51 - which I think is unfair. It would be nice to have this refunded.
|after a minor disagreement, the service was very impressive
...geoff - GB SERVICES UK LTD
|Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of Â£12 delivery charge. Post office do Special delivery next day service starting from Â£5 and order can be picked up locally if no one is home o
...Geoffrey LLoyd Evans
|Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again.
|thanks for getting the order to me. Odering was easy, updates were informative and delivery dates met
|Excellent service, nothing else to say about it.
|Ordered at night delivered following morning, cant get better than that.