Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
|
Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...Peter Mundy
|
My order was recieved in good order, quick delivery and very satisfied. ...century logistics ltd
|
A very good service. ...Mr.K. Goodland
|
Many thanks for your help Little known Ideal Standard part was traced for me successfully. ...John G
|
Thanks for a very good service ...Turnleys Ltd
|
Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails. ...Peter Hull
|
Absolutely fantastic service at the best price ! ...Donna meade
|
Very helpful chap, will use you again ...Terry smith
|
thanks all,my order arrived on the due date,should make a great livebait tank on our boat,regards,h. ...howard john whitney
|