Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
|
Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again.
...Howard McKnight
|
Arrived on time as notified
Pleased with service
...R B WHITEHOUSE
|
Brilliant communication from my tub and product just the ticket!
...Leigh Murphy
|
Received as ordered with thanks.
Regards
Peter.
...Peter French
|
fast delivery,basin arrived in good condition,so all pleased here thanks.
...BRIAN MILNE
|
Superb next day delivery, just waiting for one more item from MyTub.
...Sean Denton
barnsley.gov.uk
|
Hi everybody
Well i used your on-line chat to correctly identify the part I was looking for & hooked up with Jeannette - who I must say was brilliant. She even e-mailed me a photo of the item I went on to purchase. Brilliant service
many thanks - awaiting delivery now:)
...Mike Matty
|
Great value,quick delivery and good communication thanks.
...Mr Ian Pickup
|
The Item was received yesterday 300812 intact and as described. I can ask for nothing more.
...EWOS Ltd
|
£
£80.08 
