|The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom
|Arrived promptly as promised
|Good price and very good service quick delivery
|All fine, no problems with anything at all, quick dieptach & delivery.
...Practical Haverhill Ltd
|My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site.
|Very good service. My only suggestion would be to give some idea of delivery time - even just morning or afternoon would be a help.
|Very good, could not ask for a beter servive. Thanks!
|Supplied on time kept informed of orders progress delivered on day we were told good service
...jack ford plumber0
|Very good service. Quick and efficient on the phone and went out of their way to help me out with a difficult situation. Delivery came within 24 hours of confirming the order. Many thanks.
|Most prompt and friendly when I was negotiating a different delivery address