|I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service !
|Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either.
|Order arrived promptly. Thanks.
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
|There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient.
|Very good service. Kept me informed and showed high standards of customer care. I would recommend with no hesitation
|Great service. Part arrived promptly and as described. Would highly recommend. Very pleased!
|I cannot speak highly enough of the fantastic level of service offered to me by your sales representative Christine. Not only were your products competitively priced but were needed at short notice by me, Christine arranged 1 item locally for me to collect same day and sourced another item and organised next morning courier delivery. I will not hesitate to use you again and have given your details to my gas fitter and advised him to use you for parts also. Many thanks again for the fantastic service Christine.
|Very competitive price and tremendous delivery, website easy to use. I would recommend myTub to anyone.
|Arrived as specified, in good condition, on time. I was kept informed of progress of order throughout process. Perfect.