|I ordered an ignition and pilot assembly for an obscure gas fire and it arrived two days later. Thank you.
|Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days.
...PTJ renewables ltd
|I cannot speak highly enough of the fantastic level of service offered to me by your sales representative Christine. Not only were your products competitively priced but were needed at short notice by me, Christine arranged 1 item locally for me to collect same day and sourced another item and organised next morning courier delivery. I will not hesitate to use you again and have given your details to my gas fitter and advised him to use you for parts also. Many thanks again for the fantastic service Christine.
|Not delivered on time, as for some reason item left off van.
However, customer services dealt with it quickly and efficiently, calling me back to keep me updated. Item was then delivered the next day.
|Thank you so much for my order, which I was really happy with and the delivery service was 100%.
|Great service, free delivery, highly recommended.
|Happy with the product. Easy to order. Quick delivery. Good price.
|Really awful delivery. Took well over a month for item to arrive!
...Watersplash Club LTD
|Cannot fault your service, it was much faster than I expected, thankyou very much.
|Parts & spares excellent range. Delivery options need to be tightned up. Had to chase part which had been delivered to depot but not delivered to me. A new order had to be made. For the customer advise them how it will be delivered, post ,local depot, direct from supplier and estemated day of delivery. This I think would be a way to improve your service.