Excellent service and good communication. Product available same day and very competitive. ...Richard Yates
|
Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites. ...Adrian
|
Very prompt service. The goods were exactly as I ordered ...Ashorne Hill Management College
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
|
My order was completed in good time, the website was easy to navigate and I was kept informed all the way through from order, dispatch and estimated delivery. My only comment would be that the items were just in a clear bag, and not boxed, which considering it contained some fairly delicate filters, this surprised me somewhat. But despite this, my order arrived safely. Very happy. Thanks. ...David Bell
|
Great service, very friendly and helpful. Particular thanks to Deborah who helped out with part and delivery, would recomend without hesitation. ...Barry Hamilton
|
Ordered a Roca bath & legset using the website which was very easy to use. Received lots of email confirmation and delivery information which was excellent. Used the on-line chat to see if we could arrange an afternoon delivery which was immediatly responded too by Debs and delivery was arranged as requested all very promptly. Bath was delivered at 4pm the next day, which was spot on, by a very polite and courteous chap. Thank you My Tub - would definitely use you again and would defintely recommend to others. 5 Stars! ...Mrs K A Back
|
thanks very much. As usual very helpful and excellent service
cheers
...jeremy
|
Great price, great item replacement toilet cistern, great comms, recommended! ...Alex Kells
|
Excellent overseas service. Quick and helpful.
...Mike Enns - Aurora Geosciences
|