I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner
...Debbie Warner
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thank you for a speedy and efficient service, My filters are working perfectly
...Julie Partridge
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Again a brilliant service delivered on time kept informed throughout
...Peter Russell
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Just want to thank My tub for excellent service. I ordered a part that has now been declared obsolete by the manufacturer and My tub managed to track down the item and get it delivered to me asap. I was kept informed of the status of my order at all times and I feel I should give special praise to Christine who went above and beyond to source my item and complete my order. Thank you to all concerned
Kind regards
Andy Jamieson
...Andrew Jamieson
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Good price, good service - delivery on time and good communication.
...Pauleen Blampied
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Good service Thanks
Arrived as predicted and the job is done
...Colin Johnson
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Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
...Anthony Liverpool
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Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM
...David McLeod
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Excellent service at an unbeatable price. Goods ordered in the monring and delivered to my door within 24 hours at no extrta cost.
...Jas Sandhu
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order received at 0815 Friday 220113 thank you
...mr peter cappellini
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£
£80.08 
